Terms & Conditions

Terms & Conditions

This page sets out the terms and conditions of the Ordereat.pt website and the services we offer. By accessing, browsing and using Ordereat.pt and/or by making a purchase through us, you are acknowledging and agreeing to having read, understood and agreed to the following Terms & Conditions.

Our aim is to be as professional, efficient and courteous as possible with our users, customers and business partners. As such it is important to know the terms and conditions and who we are. This is a legal document which is the agreement between Restaurants.mu (whom we refer to as "we", "our" and "us") and the User (referred to as "you", "your", "he", "she", "the User" or "the Customer" in this document) who is the person using the site and/or making the reservation, including also all bookings made for one, two or more people; these terms are applicable for all the people in your group, referring to any person who will accompany you or is to attend the booking; for the avoidance of doubt any individual you make a booking on behalf of.

It is taken that you are the lead contact for your group and that therefore all correspondence and conversations in respect of arrangements for yourself and all members of your group will take place between you and us. Thus you are agreeing to the Terms and Conditions that appear below, all of which are called the "Agreement". We reserve the right to amend these terms and conditions at any time. No alteration to these conditions shall be effective unless expressly agreed to in writing by the director of Ordereat.pt.

Original Language and Translations

We may translate these Terms into other languages for your convenience. Nevertheless, the English version governs your relationship with Restaurants.mu, and any inconsistencies among the different versions will be resolved in favor of the English version.

Description of Services

Ordereat.pt is the operator of this website, offering a range of services, discounted meal packages, reviews, a restaurant directory, content and products along others.

The Ordereat.pt website allows users to access a comprehensive restaurant directory and guide, where they can use an advanced search engine which filters search results by various parameters such as restaurant name, location, price, etc. Users may also access specific restaurant information, such as opening hours, cuisine type and contact details whilst also being able submit a restaurant review or read other user-submitted reviews and purchase discounted meal packages at selected restaurants/ business partners.

For the restaurant business sector, it enables restaurant owners in Portugal to have their own listing on the Ordereat.pt website and to promote their restaurants and food related business. Ordereat.pt offers a range of advertising packages and marketing solutions to restaurants owners, which can be read up on the website.


Eligible service providers on the Ordereat.pt website are restaurants, bars, clubs, cafes, culinary catering institutions, food related shops and any other food related businesses referring to individuals, institutions, organizations and companies directly or indirectly involved in the food, drinks and clubbing industries. In order to be listed in the Ordereat.pt directory and database, all service providers must be in possession of all relevant permits and licenses as requested by law and by the different authorities wherever applicable. Service providers that do not respect domestic laws and regulations, basic moral values and the environment cannot qualify. The liability to obtain all licenses and permits is strictly limited to the service providers and Ordereat.pt is not to be found in fault or is to have any liability in case any of the business listed on the Ordereat.pt did not obtain the permits and licenses as required by the laws of the Republic of Portugal.

Identity Verification and Registration

You may access many areas of the website and its functionality without registering your details with us. Though in order to post a review, respond to a review, make a purchase on this website, post an event or perform various other actions on the website, you may be requested to provide us with your details or register and create an account with Restaurants.mu. It is to be noted that the each user acknowledge that by registration or providing any personal details via the Ordereat.pt website, the user also warrants that they are of at least 18 years of age.

Business & restaurant owners will need to register an account with us in order to have access to certain areas of the site which would enable them to edit and post content on the website related to their restaurant or business.

Use of any personal information you provide to us during the account creation or verification process is governed by our Privacy Policy.

In order to post or respond to a review, your name and email address are required. Additional information pertaining to your visit of the restaurant such as the date, time and the restaurant bill may also be required for validation purposes.

In order to make a booking, you must register. To Register, you need to provide us with your name, email address, password and possibly some other personal information. You must make sure that your password is kept confidential and should inform us immediately if you have any reason to believe that your password has become known to any unauthorized third party or if there is any unauthorized use of your email address and account. You agree that we are not responsible for any operations and use that occur under your account; you are solely responsible if you do not maintain the confidentiality of your password.

All Accounts must be registered with a valid personal email address that you access regularly. Any Accounts which have been registered with someone else?s email address or with a temporary email address may be closed without notice. We may require users to re-validate their Accounts if we believe they have been using an invalid email address.

If you have any questions or need help in any way, please contact our Customer Service department at info@ordereat.pt.

User Content and Conduct

You understand that you are responsible for any Content that you post or transmit on or through the Site. You agree not to cause, nor knowingly allow others to cause, any nuisance, annoyance, or inconvenience, whether to Ordereat.pt, or any of its customers or users of the Site by any means.

You acknowledge that you (and not Ordereat.pt) are solely responsible for whatever material (including but not limited to reviews, photos, comments and/or any other data) you submit on this website, and you have full responsibility for the message, including its legality, reliability, appropriateness, originality and copyright.

You are prohibited from posting or transmitting to or from our Website any material:

- that is threatening, defamatory, obscene, indecent, seditious, offensive, pornographic, abusive, liable to incite racial hatred, discriminatory, menacing, scandalous, inflammatory, blasphemous, in breach of confidence, in breach of privacy or which may cause annoyance or inconvenience; or

- for which you have not obtained all necessary licenses and/or approvals; or

- which constitutes or encourages conduct that would be considered a criminal offence, give rise to civil liability, or otherwise be contrary to the law of or infringe the rights of any third party, in the Mauritius, or any other country in the world; or

- which is technically harmful (including, without limitation, computer viruses, logic bombs, Trojan horses, worms, harmful components, corrupted data or other malicious software or harmful data). You may not misuse our Website (including, without limitation, by hacking).

If we, in our absolute discretion, consider that you have made improper use of the Website or any part thereof, we reserve the right to remove without notice any unacceptable or undesirable content or material and to block, suspend or terminate without notice your access to our Website or any part thereof.

Limitation of Liability & Disclaimer of Warranties

Any Content downloaded, uploaded or otherwise obtained through the use of the Site is done at your own discretion and risk. It is solely your responsibility to evaluate the accuracy, completeness and usefulness of all opinions, advice, services, merchandise and other information provided through the Site or on the Internet generally.

Ordereat.pt does not warrant or make any representations regarding the use of or the result of the use of the material in this web site or as to the correctness, accuracy, reliability, proprietary character or otherwise of the site content.

Any User Content of any kind made by you or any third-party is made by the respective author(s) or distributor(s) and not by Ordereat.pt. Other users may post User Content that is inaccurate, misleading or deceptive. Ordereat.pt does not endorse and is not responsible for any User Content, and will not be liable to you or any other person for any loss or damage caused by your reliance on such User Content. User Content reflects the opinions of the person submitting it and does not reflect the opinion of Ordereat.pt. Ordereat.pt does not control or endorse any User Content, and specifically disclaims any liability concerning or relating to your contribution of, use of, or reliance on any User Content and any actions resulting from your participation in any part of the Site or Services, including any objectionable User Content. Please see the Disclaimer for more information.

Limited Right to Use

The viewing, printing or downloading of any content, including but not limited to data, information, text, graphics or images from the Ordereat.pt website grants you only a limited, non-exclusive license for use solely by you for your own personal use and not for republication, distribution, assignment, sub-license, sale, preparation of derivative works or other use. No part of any content, form or document may be reproduced in any form or incorporated into any information retrieval system, electronic or mechanical, other than for your personal use (but not for resale or redistribution).


The Site contains copyrighted material, trademarks and other proprietary information, including, but not limited to text, software, graphics, designs, compilation, video, music and sound. The entire contents of the Site are protected under applicable copyrights, trademarks, registered trademarks and other proprietary (including but not limited to intellectual property) rights.

The copying, redistribution, use or publication of any such matters or any part of the Site by you for commercial gain is strictly prohibited unless authorized in written by the owner of the site. You do not acquire ownership rights to any content, document or other materials viewed through the Site. You will be solely liable for any damage resulting from any infringement of copyrights, trademarks, proprietary rights or any other harm resulting from such a submission.

Nothing on this site should be copied or used for commercial gain without the written consent of the owner.